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 AU Home > College of Business > Network and Media Services > FAQ

Welcome to FAQ

Email Issues:

Currently the College of Business and the Auburn University Campus has encountered a few email issues that can be prevented by the user. These issues are listed below along with steps, pictures, and links to assist you in editing and fixing the current problems.

Klez Emails
  • Example: You receive emails with the following: <head><body><h1></body></head> and some text telling you that Guinevere has caught a Virus.

GW Kill : (click to install)
  • This tool is available for download on the College of Business network under Software::Groupwise. This tool allows you to block a sender or domain of a sender for emails that you wish not to receive anymore

Groupwise How-To's :
  • This site provides a lot of other tools and tips to help your Groupwise client work more properly.

Using Microsoft Outlook XP to Access Novell GroupWise Email:
  • This is a brief explanation of how to use the Microsoft Outlook XP software with Auburn's GroupWise server.
Spam Rule
  • Create a Spam Rule in Groupwise

Other Issues:

Software Research Tools
A List of Software Research Tools Available at the College of Business can be seen here: Software Research Tools

Instant Messenger Programs

There have been questions asked about using Instant Messaging in the College. Downloading the AIM or Yahoo! program is not allowed, but there are web based messengers for both. This allows you to chat, but requires no download and there is no file transfer features.

Please refer to https://meebo.com for Web Based Instant Messaging.

If the Service Pack 2 pop-blocker is causing problems, in Internet Explorer go to Tools, then click on the Privacy Tab. Click on the Settings button for the Pop-up Blocker and Add both of the sites to the allow list.